Downloading .mov files from iphone error device is unreachable

User profile for user: micatek micatek. More Less. Reply I have this question too I have this question too Me too Me too. Helpful answers Drop Down menu. View answer in context. May 5, PM in response to micatek In response to micatek I love you Loading page content. Reply Helpful Thread reply - more options Link to this Post. Reply Helpful 20 Thread reply - more options Link to this Post.

Reply Helpful 18 Thread reply - more options Link to this Post. Reply Helpful 55 Thread reply - more options Link to this Post. Select photos, videos you want to import and click Export to PC. Then photos and videos will be copied to the PC without the error "the device is unreachable". In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. You can easily stop the "device unreachable" issue by changing a setting in your iPhone. Step 2 Tap Photos. Scroll down to the bottom and find the section: Transfer to Mac or PC.

Step 3 If you have chosen Automatic, tap Keep Originals. By choosing Keep Originals, when transferring photos or videos to PC or Mac, iPhone won't check compatibility of the files in the target PC or Mac and thus the unreachable device error won't be triggered. Some users found that iPhone "the device is unreachable" is gone when using USB 2. The PC could show "the device is unreachable" when you are copying lots of photos or videos from iPhone to PC at a time.

You may find the unreachable device error gone when you import photos or videos one by one. As I troubleshooted issues, unplugging and plugging back into the PC, less and less photos are showing up. I tried connecting to itunes, NADA. Any advice and where to start next? I am trying since Feb but all in vain.

Thank you — this worked! Keep Originals was already checked on my phone, so I checked Automatic, and then checked Keep Originals again, and that did the trick. So grateful for your help! But, apparently I had 1 or 2 corrupted files that were causing the phone to disconnect from the PC. I hope this piece of info help you a little bit.

Thanks much. Older ipad had no problems. Ipad air 4th gen was all over the place on file transfer. Your email address will not be published. Reply to Witcher. Reply to olivier. Reply to James. Reply to Leo. Reply to Prudence. Reply to Randy. Reply to Chris. Reply to Kasia. Reply to Sky.